AI Powered Digital Labor

Digital Labor enables enterprise employees to get work done without expert knowledge of business processes and applications using watsonx Orchestrate with AI + Automation.

See it in action

Increased Productivity

Streamline your work by letting your assistant automate tasks, find information and simplify complex processes. Orchestrate saves your time and effort so you can focus on high impact work.

Get accurate, relevant answers grounded in your business content and working context. Use natural language to interact with Orchestrate and complete tasks across your existing systems with confidence that the right information is found and the next best step is being taken.

Orchestrate helps you automate high value workflows and complex processes by integrating various AI models, data sources, and applications so you can accelerate data-based decision making with accuracy and efficiency.

Improved Accuracy

Better business results

About IBM watsonx Orchestrate

IBM watsonx Orchestrate skills streamline processes, repetitive and complex tasks with automations accessed through open APIs, RPA, workflow and decision integrations. Easily discover and enhance new skills from existing automations, pre-build, and custom skills with automated utterances to create dynamic workflows for trustworthy and accurate results to get more out of your investment. Orchestrate can handle multiple requests at once and remembers prior engagements with business context to become more efficient over time. Get started quickly with pre-built skills in recruiting & onboarding.

Learn about the exceptional value that our unique Digital Labor engagement bring to your customers. Your customers and employees leaves with increased understanding into the future of work, starting with your very own digital employee. Powered by AI and automation and designed to support the unique work your teams in the tools they already use.

You will have a defined understanding of the value of digital labor and how it addresses business challenges on productivity and effeciency. Companies that effectively apply intelligent automation across the enterprise expect to outshine peers in profitability, revenue growth, and efficiency over the next 3 years.

watsonx Orchestrate Demo

In this video, you will get a demo of the major capabilities of watsonx Orchestrate

Enhance Upselling & Cross-Selling with Your Customers Using Generative AI

Recommendation engine integrated with CRM can make suggestions for the call center agent or sales team on what to upsell or cross sell

watsonx Orchestrate Use cases by Industry

Provide a short summary of your recent projects, highlighting the most important things.

Human Resources

IBM watsonx Orchestrate is helping to improve the quality of work for IBM human resources and beyond. Helping build the workforce of tomorrow, with artificial intelligence at its core.

Talent Acquisition

With watsonx Orchestrate, Talent Acquisition professionals can delegate repetitive and mundane tasks and focus their energy on the more strategic and relationship-building aspects of talent acquisition, resulting in improved productivity, better hires and an exceptional candidate experience.

Check out the HR case study

Check out the Talent Acquisition case study

Recruitment

Find the right people to fill open positions

Unfilled positions strain the talent on your team. Filling those positions with excellent new hires is critical but challenging in today’s competitive market. That’s before the time-consuming and repetitive tasks around recruitment and job posting. Break the cycle with Watson, built to automate repetitive tasks in your recruitment process. Recruitment process automation gives you back the time you need to find and recruit top talent.

Check out the Recruitment case study

Procurement and Contractor Life Cycle

Accelerate sourcing and staffing of contingent labor

Business priorities are shifting faster than ever. To respond to new customer preferences or new deliverables, you need a flexible workforce. Contingent labor helps, but sourcing and staffing those workers is a full-time job. With Watson, you can spend less time staffing and more time delivering. Watson can automate manual procurement tasks, saving your team valuable time for planning strategic initiatives and meeting client needs.

Check out the Procurement case study

Candidate Sourcing

Find candidates before the competition does

In today’s tight job market, top candidates have the upper hand. When you’re competing for limited labor, you need a smarter way than combing job boards such as LinkedIn to source and nurture potential talent. Even with applicant tracking software, endless menial tasks can distract you from more fulfilling human resources work. What if you could automate to better discover and engage qualified candidates? Meet Watson, the digital worker from IBM watsonx Orchestrate™. It's you, multiplied.

Check out the Candidate Source case study