
Digital Correspondence Management System
“The system tracks and manage all incoming, outgoing and internal correspondences smartly”
Overview
The Digital Correspondence Management System (DCMS) will provide automation and easy management of administrative correspondences, for both internal and external correspondences. The system will primarily handle two types of correspondences:
- Incoming Correspondences
- Outgoing Correspondences
Resemble Systems DCMS allows the routing of correspondence through a dynamic process while ensuring an enterprise grade search and reporting capabilities which give the organizations visibility and control on all their communication. Besides drafting, sending, and receiving correspondences, DCMS allows users to co-author, track, retrieve, escalate, assign, forward and assign role-based access to the content. The incoming correspondence can be captured from multiple channels like email, scanning stations and fax while outgoing correspondence can be drafted by user with the help of rich text editor that supports real-time collaboration. All the activities in the system are recorded in the audit trail for auditing and compliance purpose. Optionally customer can choose to have Digital Signature for their outbound correspondence by integrating with market leader DocuSign
